Questions, answered
How does online tailoring work?
You choose a garment, discuss the design, submit measurements and confirm the specifications. We then make the garment and arrange delivery.
How do I give my measurements?
Follow our measurement guide, and contact us if you need clarification before you submit them.
Can I customise my suit?
Yes. Selected details such as lapels, buttons, waistcoat style and trouser preferences can be personalised. Options depend on the garment you choose.
Do you deliver internationally?
Yes, subject to destination and service availability. Contact us to confirm shipping options, timelines and charges for your country.
How long does it take?
Total time includes production and shipping, and varies with design, fabric, destination and courier. Confirm the timeline before ordering, especially for an event.
What if it does not fit as expected?
Contact us with the details so we can review it against your order and our alteration policy. Available solutions depend on the circumstances and agreed terms.
Is custom better than ready-made?
Custom gives you more control over fit and design. Ready-made is faster when you need an outfit right away. It depends on your priorities, budget and timeline.
